• 100% Satisfaction guaranteed (28 day return service)
    • Free standard delivery orders A$150+
    • Free returns
    • Afterpay available online only. Afterpay is not currently available in stores
    • Afterpay returns must sent back to the warehouse, Afterpay refunds cannot be done in stores

    Contact Us

    ONLINE ORDER ENQUIRY
    If you have any questions about shopping online that were not answered on our Online Shopping or FAQ's pages please email your enquiry to service@footlocker.com.au, otherwise you can reach us on 1800 953 330. 

    ONLINE CUSTOMER CARE ENQUIRES HOURS
    Monday – Friday 9am – 8pm, Saturday – Sunday 10am – 8:30pm AEST

    IN-STORE CUSTOMER CARE ENQUIRES HOURS
    Monday – Friday 9am – 5pm AEST
    We aim to get back to you within 48 business hours. There may be delays during holidays and busy sale periods. 

    RETAIL STORES
    Need to get in touch with one of our stores? Click here for store contact information.

    STOCK ENQUIRY
    If you have a stock enquiry, please call our head office between Monday - Friday 9am - 5pm AEST 1800 953 330 or your local store. Store numbers can be found here

    THE LOCKER APP ENQUIRY
    If you have a questions regarding The Locker app, call us between Monday – Friday 9am – 5pm AEST on 1300 935 484 (Australia) or +61 739 027 751 (New Zealand)
    If you are looking for a store's contact number, please see our STORES page.

    DONATIONS AND SPONSORSHIP
    Foot Locker Asia Pacific has a preferred charity that we support and at this stage all available contributions go toward supporting this organisation. Please be advised that due to the large number of sponsorship request we get on a daily basis, please allow 4 weeks for your requests to be reviewed, or if urgent please phone head office on (07) 3253 3000.

    FOOT LOCKER ASIA PACIFIC HEAD OFFICE
    Contact Details
    Phone 1300 977 831
    Address
    PO Box 2206
    Mansfield QLD 4122

    To learn more about Foot Locker Asia Pacific’s use of personal information, please read our Website Terms and Conditions.